Privacy Policy
Your privacy is critically important to us. Learn how we collect, use, and safeguard your data.
Effective Date: July 27, 2026
Our Commitment to Your Privacy
At One Point Seva, we respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this Privacy Policy to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties.
1. Information We Collect
To provide you with our services, we may ask you to provide certain personally identifiable information. This includes, but is not limited to: your name, email address, phone number, vehicle registration numbers (for RC verification), utility account numbers (for bill payments), and other relevant data necessary to process your specific service requests.
2. How We Use Your Information
The information we collect is used solely to facilitate the services you request. This includes processing your utility bill payments, executing mobile/DTH recharges, fetching vehicle details, providing customer support, and notifying you about transaction statuses. We do not use your personal information for unauthorized marketing purposes.
3. Data Security
The security of your Personal Information is important to us. We implement industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site. However, remember that no method of transmission over the Internet is 100% secure.
4. Sharing of Information
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners. We only share necessary data with authorized third-party service providers (like payment gateways and biller networks) strictly for the purpose of completing your requested transactions.
5. Cookies & Tracking
Our site may use "cookies" to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent.
Your Data is Safe
We regularly review our privacy practices to ensure your data is handled with the utmost care and in compliance with applicable standards.
Important Disclaimer
One Point Seva is a privately owned and operated digital service platform. We are not a government department, government authority, or government agency, nor are we affiliated with, endorsed by, or representing any Government organization.
Where applicable, our platform merely facilitates access to publicly available information or standard online services (such as vehicle verifications, documentation assistance, and bill payments). Any data you submit is processed exclusively to provide these facilitation services.